Success with Microsoft Dynamics CRM 4.0

Success with Microsoft Dynamics CRM 4.0

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Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates CRM best practices for design, configuration, and development. Through reala€“world solutions and exercises, you will be given the confidence and expertise to deliver an implementation that provides longa€“term success for your organization.Giving broad access to import information creates a strong possibility for duplication and poor data quality. ... you want in it and then export one record so you get a good list ofthe heading names, then enter your data into the Excel document.


Title:Success with Microsoft Dynamics CRM 4.0
Author: Aaron Yetter, Justin Mathena, Hoss Hostetler
Publisher:Apress - 2008-12-16
ISBN-13:

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